Home / iOS / McDonald’s Pilots Mobile Ordering and Self Service Kiosks

McDonald’s Pilots Mobile Ordering and Self Service Kiosks


McDonald’s is finally entering the 21st Century with the US launch of self-service kiosk ordering, mobile payments, and digital menu boards.

Features already found in nearly 2,600 international restaurants are rolling out now to customers at more than 500 locations in Florida, New York, and Southern California.

Restaurants in San Francisco, Boston, Chicago, Seattle, and Washington, D.C., will follow suit early next year.

Aside from new food choices (butter instead of margarine; added guacamole and Sriracha mayo), table service, and fresh decor, the fast-food company is implementing some serious tech upgrades.

According to Reuters, McDonald’s will pilot mobile ordering via the company’s smartphone app in select areas during the first half of 2017, ahead of a national rollout by the end of the new year.

Additional details were not revealed, and McDonald’s did not immediately respond to PCMag’s request for comment.

In the meantime, the 61-year-old chain is introducing new self-serve kiosks: Instead of waiting in line to carefully convey your complicated order, folks can tap it into a giant touch screen.

The machines, which reportedly cost upwards of $60,000 to install, “let you order exactly what you want with more choices than ever before,” the company website said.

You will, however, have to interact with a human at the register if you want to pay with cash; the kiosks accept mobile payment options from Apple and Google, and debit or credit cards. San Francisco Bay Area consumers can also try Google’s Hands Free option.

For those times when it’s easier not to leave the car at all, McDonald’s is testing drive-thru smart menu boards that change throughout the day to show the most timely and relevant deals and items.

For a full look at these changes, check out McDonald’s 360-degree virtual reality experience below. Alternatively, find a McDonald’s featuring the upgrades local to you and go check them out for yourself.

Leave a Reply

Your email address will not be published. Required fields are marked *



Check Also

FAQ | What’s the New ‘Apple Account Card’ in iOS 15.5 and What Does It Do?

When the first beta of iOS 15.5 appeared two weeks ago, several ...